Strategic plan 2020-2024 : version 2

Abstract

While the initial plan was set out till 2024, the impact of the Covid-19 pandemic in 2020 resulted in a significant shift in priorities and an understanding of new risks that needed to be addressed. The restrictions and measures set in place to combat and prevent the spread of the Covid-19 pandemic required MIRA to change how services were rendered to taxpayers and the public while also providing much-needed leniencies to lessen the burden on the public. This further called for MIRA to reprioritize the strategic targets considering the time taken for economic recovery. This plan is the result of the mid-term review of the ongoing strategic plan after diligent analysis and deliberations by the Senior Management of MIRA. This plan focuses on the same six programs, although the strategic priorities under most programs have been revised. MIRA encourages all its employees and stakeholders to take ownership of this plan and to work diligently towards its achievement. This plan has been formulated to support MIRA’s employees and other stakeholders and contribute to the achievement of MIRA’s vision over the next two years.